Terms of Service

These Terms of Service (the "Terms") govern your access to and use of the EADIE website at encoreacquisitionintelligenceengine.com and any related software, services, applications, briefings, demonstrations, and content (collectively, the "Services") operated by Encore Services, LLC ("Encore," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

EADIE (Encore Acquisition Decision Intelligence Engine) is a product of Encore Services, LLC, a Service-Disabled Veteran-Owned Small Business and AI technology solutions provider for federal agencies. EADIE provides multi-dimensional federal contractor evaluation, methodology management, and audit-trail-grounded decision support for use in federal acquisition.

The Services are intended for use by federal contracting officers, agency procurement leadership, federal acquisition consultancies, qualified federal contractors, and other institutional users with a legitimate interest in federal procurement decision support. You represent that you are at least eighteen years of age and have the authority to enter into these Terms on behalf of yourself and any organization you represent.

The EADIE platform, including all software, models, methodology objects, workspace state architecture, audit-trail systems, designs, logos, and the methods underlying its operation, is the property of Encore Services, LLC or its licensors. Multiple novel mechanisms within the platform are protected by one or more pending U.S. patent applications. Nothing in these Terms grants you any right, title, or interest in the platform or its intellectual property other than the limited right to access and use the Services as expressly permitted.

The Services may include restricted-access demonstrations available only to invited users with credentials issued by Encore. You agree not to share access credentials, reproduce, screenshot, record, distribute, or disclose the demonstration content to any third party without written permission. Any content marked or identified as confidential is the confidential information of Encore Services, LLC and may not be used for any purpose other than evaluation of the Services.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:

• Reverse engineer, decompile, or attempt to derive the source of any part of the platform
• Use the Services to develop a competing product, model, methodology, or dataset
• Scrape, harvest, or programmatically extract data without express written permission
• Misrepresent your identity or the institution you represent
• Submit demo or briefing requests that contain false, fraudulent, or impersonated information
• Interfere with the security, integrity, or performance of the Services

Outputs generated by the platform (dimensional scores, contractor rankings, sources sought memos, decision matrices, counter-argument packages, protest-defense briefs, reasoning trails, and similar) are provided for decision support purposes only. They do not constitute legal advice, contracting officer judgment, agency policy, or any binding determination. Contracting officers, federal agencies, and users are solely responsible for verifying outputs and for any award, modification, or related decisions taken based on them.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, ENCORE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ACCURACY, AND UNINTERRUPTED AVAILABILITY.

TO THE FULLEST EXTENT PERMITTED BY LAW, ENCORE SERVICES, LLC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS.

You agree to defend, indemnify, and hold harmless Encore Services, LLC and its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services or your breach of these Terms.

We may suspend or terminate your access to the Services at any time, with or without cause and with or without notice. Upon termination, all rights granted to you under these Terms will immediately cease. Sections that by their nature should survive termination (including Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, and Indemnification) will survive.

These Terms are governed by the laws of the State of Maryland, United States, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms shall be resolved in the state or federal courts located in Maryland, and you consent to the exclusive jurisdiction and venue of those courts.

We may update these Terms from time to time. The effective date at the top of this page reflects the most recent revision. Material changes will be reasonably communicated. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms can be directed to Encore Services, LLC at jwoodson@encoresvcsllc.com.